Launches & Transactions · Pricing

Customer Communications & Remittance Cutover

Starting at$750one-time

What the price covers

Up to 50 customer notices; 1 approved message; up to 3 standard portals

What we do

  • Prepare the approved message, customer list and portal handoff plan
  • Send the approved customer notices; track receipt and remittance-change status
  • Review delivery exceptions and coordinate portal cutover

What you get

Customer notice register and remittance-cutover handoff.

Not included

Ongoing billing (Invoice Preparation & Delivery) and check intake (Check & Remittance Intake Administration).

Included in

Acquisition Transition

Every Step. All 12.

  1. 01Confirm the new entity and approved remittance instructionsCutover preparation · Operations
  2. 02Clean the list of up to 50 customer contactsCutover preparation · Operations
  3. 03Prepare the single approved noticeCutover preparation · Operations
  4. 04Identify the three standard portals and their handoff ownersCutover preparation · Operations
  5. 05Send each approved notice through the agreed channel50 customer notices · Operations
  6. 06Save the delivery record50 customer notices · Operations
  7. 07Read acknowledgments and answer administrative questions50 customer notices · Operations
  8. 08Record customers still using the old instructions50 customer notices · Operations
  9. 09Update the notice and cutover register50 customer notices · Operations
  10. 10Review undelivered notices and unresolved repliesCutover review · Project lead
  11. 11Coordinate the included standard portal changesCutover review · Project lead
  12. 12Confirm the ongoing billing owner has the updated instructionsCutover review · Project lead

More In Launches & Transactions

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Email us937.591.1828