The Approvals queue

One queue for every prepared bill, invoice, and journal entry awaiting a human decision — how it works and what a good approval actually checks.

How-toFor Business owners, Bookkeepers, Firm staff

What is in the queue

Approvals is one queue for every prepared bill, invoice, and journal entry awaiting review. Machine exceptions are handled separately, in Exceptions — the two are deliberately distinct because they call for different judgement.

When the queue is empty it says so plainly. That is the intended resting state, not an unusual one.

The approvals queue listing bills, invoices, and journal entries awaiting review with preparer and amount.

Each item shows what it is, who prepared it, the coding, and the attached document — enough to decide without opening another screen.

What a real approval checks

  • That the thing happened — goods received, service delivered, entry justified.
  • That the amount agrees with the supporting document.
  • That the coding is sensible, especially asset versus expense and the period the date puts it in.
  • That the counterparty is one you recognise, particularly on a first transaction.
  • That it is not a duplicate of something already approved this week.

Rejecting returns the item to its preparer with your reason attached. The reason is the valuable part; a rejection without one produces a resubmission of the same item.

Common questions

Where do items in this queue come from?

From approval policy. Anything crossing a threshold, matching a category rule, or explicitly submitted for review lands here. Everything below your thresholds posts without stopping.

See alsoThe approval and delegation matrix

Can I see only the items assigned to me?

Yes — My Tasks is your personal view, showing bill approvals assigned to you alongside blocked posting tasks and write-up engagements you own.

What happens after approval?

The item posts to the ledger. For a bill, approval authorizes the obligation; paying it is a separate step with its own controls.

See alsoPaying bills

Was this useful?

Read next

All close & controls

YOU DIDN’T COME THIS FAR TO STAND STILL.

What’s
next?

Bring us the plan, the moving parts,
and the question you haven’t found
the right person to ask.

Email us937.591.1828