IT · Pricing
Business Email & Identity Administration
Starting at$275a month
What the price covers
1 business email tenant; 10 users; routine mail/group/access changes
What we do
- Maintain the tenant request queue and approved access instructions
- Process routine mail, group and identity changes; record completed requests
- Review complex access issues and configuration exceptions
What you get
Current email/identity administration register.
Not included
Tenant migrations, architecture changes and subscription costs.
Included in
Every Step. All 11.
- 01Log authorized email and identity requestsMonthly queue · IT support
- 02Confirm the affected user and approved changeMonthly queue · IT support
- 03Identify urgent access problems for the assigned escalation pathMonthly queue · IT support
- 04Update approved mailbox and group memberships10 users/mo · IT support
- 05Apply approved identity or access changes10 users/mo · IT support
- 06Check that the requested access works10 users/mo · IT support
- 07Record changes and any rejected request10 users/mo · IT support
- 08Notify the requester of completion or required action10 users/mo · IT support
- 09Review unusual access or configuration issuesMonthly specialist review · Systems
- 10Confirm an owner for unresolved technical problemsMonthly specialist review · Systems
- 11Check the completed change recordMonthly specialist review · Systems
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