The firm Inbox

Messages and documents arriving for the practice: client mail, intake, and threads you have not opened yet.

How-toFor Firm staff

What lands here

The firm Inbox is the practice mailbox. Email, iMessage, and uploads that are addressed to the firm or to a client inbox show up here so somebody can open them, file them, or send them on to Document Intake.

Common questions

Where is the Client Inbox inside a client?

Under Documents → Client Inbox. Firm staff can also filter the firm Inbox to one client.

See alsoDocument Library

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